Shipping Policy

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1. Order Processing Times

All orders for the Bwake ring are processed within 2-3 business days. Since the Bwake ring is currently available for pre-order, there is no specific delivery date at this time. We are committed to providing regular updates on the progress of production and estimated shipping dates.

 

2. Shipping Costs

We are pleased to offer free shipping for all pre-order purchases of the Bwake ring.

 

3. Domestic and International Shipping

We offer both domestic and international shipping. All orders will be shipped via reliable carriers such as UPS, FedEx, or DHL once the product is ready for dispatch. Delivery times will be communicated once the shipping process begins.

 

4. Delivery Estimates and Times

Since the Bwake ring is currently in the pre-order phase, exact delivery times are not available. We will provide estimated delivery times as soon as production is complete and shipping commences. Customers will receive regular updates regarding the progress of their orders.

 

5. Shipping Restrictions

We currently do not ship to PO boxes or APO/FPO addresses. Certain shipping restrictions may apply based on destination country regulations.

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6. Missing or Lost Packages

If your package is lost or missing, please contact us immediately at contact@bwake.net. We will work with the carrier to locate your package or process a replacement. Claims for missing packages must be filed within 30 days from the date of shipment notification.

 

7. International Shipping and Customs

For international orders, customers are responsible for any customs and import duties, taxes, or additional charges that may apply. These fees are not included in our shipping charges. Please check with your country's customs office for more information on these fees.

 

8. Return, Refund, and Exchange Policy

If you need to return or exchange your Bwake ring, please refer to our Return and Refund Policy for detailed instructions. Returns must be initiated within 14 days of receiving the product.

 

9. Updates to This Policy

We may update our Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised date.

 

10. Contact Information

If you have any questions or need further assistance, please contact us at contact@bwake.net.